88jb Privacy Policy – How We Handle Your Data

88jb ("we", "us", "the Platform") is committed to protecting the privacy and personal data of every individual who accesses or uses the 88jb website at 88jb.club. This Privacy Policy ("Policy") describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the measures we take to keep it secure.

This Policy applies to all users of the 88jb Platform regardless of how they access it — via mobile browser, desktop browser, or any other interface. By creating an account on 88jb or by continuing to use the Platform after this Policy has been updated, you acknowledge that you have read this Policy and consent to the data practices described herein.

We collect personal information through several channels in the ordinary course of operating the Platform. The categories of data we may collect include:

• Identity and contact data: your full name, date of birth, Bangladesh mobile phone number, and email address provided during account registration.
• Verification documents: copies of government-issued identity documents (such as a National Identity Card or passport) submitted during KYC verification, as required by our fraud prevention and anti-money-laundering obligations.
• Financial transaction data: records of deposits and withdrawals processed through bKash, Nagad, Rocket, Upay, or other supported payment methods, including transaction reference numbers, amounts, and timestamps.
• Usage and behavioural data: information about how you interact with the Platform, including pages visited, games played, bets placed, session duration, device type, operating system, browser type, and IP address.
• Communications data: records of messages exchanged between you and the 88jb support team via email or live chat, including the content and timestamps of those communications.

We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, unless you voluntarily provide such information in a support communication. In that case, we use it only to respond to your query and do not retain it beyond what is necessary for that purpose.

88jb processes your personal data only where a valid legal basis exists. The bases on which we rely are:

• Contractual necessity: processing that is required to fulfil the Terms and Conditions agreement between you and 88jb — for example, creating your account, processing deposits, and settling bets.
• Legal obligation: processing that is required to comply with applicable legal obligations, including KYC identity verification, transaction record-keeping for anti-money-laundering purposes, and responding to lawful requests from competent authorities.
• Legitimate interests: processing carried out to protect the security and integrity of the Platform, prevent fraud, and improve our services, where those interests are not overridden by your fundamental rights and freedoms.
• Consent: where you have given us specific, informed, and freely-given consent to process your data for a particular purpose — for example, receiving marketing communications. You may withdraw consent at any time by contacting [email protected].

88jb processes payments exclusively through Bangladesh's domestic mobile financial services: bKash, Nagad, Rocket, and Upay. When you make a deposit or request a withdrawal, your transaction is routed through the relevant payment provider's own infrastructure. 88jb receives confirmation of a completed payment and the transaction reference number, but we do not store your full mobile banking PIN, one-time passwords (OTP), or the underlying banking credentials associated with your mobile wallet.

Each payment provider (bKash, Nagad, Rocket, Upay) operates under its own privacy policy and data protection obligations. 88jb is not responsible for the data practices of these third-party providers. We encourage you to review the privacy policies of your preferred mobile financial service before initiating transactions on 88jb.

88jb does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your information with third parties only in the following limited and specific circumstances:

• Payment processing partners: transaction data is shared with bKash, Nagad, Rocket, or Upay as necessary to execute deposits and withdrawals. These providers receive only the minimum data required to process each transaction.
• Game content providers: your account identifier and session token may be shared with licensed game studios (such as Pragmatic Play, Evolution Gaming, or Ezugi) solely to authenticate your session and facilitate gameplay within their games hosted on the Platform.
• Legal and regulatory authorities: we may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where we are legally required to do so, or where disclosure is necessary to protect the safety of users or the public.
• Professional advisers: our legal counsel, auditors, and compliance consultants may access personal data on a strictly need-to-know basis in connection with their professional services to 88jb, and are bound by confidentiality obligations.

In all cases where we share data with third parties, we require those parties to handle your data in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared. We do not permit third-party recipients to use your data for their own unrelated marketing or commercial activities.

88jb uses cookies and similar lightweight tracking technologies to ensure the Platform operates correctly and to improve your experience. We use three categories of cookies:

• Essential cookies: strictly necessary to provide the core functions of the Platform, including maintaining your logged-in session, remembering your language preference, and securing your account from session hijacking. These cookies cannot be disabled without breaking the Platform.
• Analytics cookies: used to collect anonymised, aggregated information about how users navigate the Platform (for example, which pages receive the most visits and where users typically exit). This data is used solely for internal Platform improvement and is never linked back to your individual account.
• Preference cookies: used to remember your settings and personalisation choices on the Platform, such as your preferred language. These cookies improve your experience but are not essential to the core Platform function.

Most modern mobile browsers allow you to control cookie settings through your browser preferences. Disabling essential cookies will impair your ability to log in and use the Platform. Disabling analytics or preference cookies will not affect your ability to place bets or make deposits.

88jb retains your personal data for as long as your account remains active and for a defined period thereafter. The specific retention periods we apply are: account registration and identity data is retained for the duration of your active account plus a minimum of five (5) years following account closure, in order to meet our anti-money-laundering record-keeping obligations and to resolve any disputes that may arise after closure. Financial transaction records are retained for a minimum of five (5) years from the date of each transaction. Communications data (support emails and live chat logs) is retained for two (2) years from the date of the communication.

Once a retention period expires and no legal obligation requires continued storage, 88jb will securely delete or irreversibly anonymise the relevant data. If you submit a data deletion request before a mandatory retention period has elapsed, we will restrict processing of your data to the minimum required to meet our legal obligations and will delete it as soon as the retention obligation is satisfied.

You have the following rights with respect to the personal data that 88jb holds about you. To exercise any of these rights, please contact us at [email protected] with a clear description of your request. We will respond within 30 days of receipt:

• Right of access: you may request a copy of all personal data that 88jb holds about you, together with information about how that data is used and with whom it has been shared.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or supplement it without undue delay.
• Right to erasure: you may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful, subject to our mandatory legal retention obligations.
• Right to restriction: you may request that we restrict processing of your data — meaning we continue to store it but do not actively use it — while a dispute about its accuracy or our right to process it is being resolved.
• Right to object: you may object at any time to the processing of your personal data for direct marketing purposes. Upon receipt of a valid objection, 88jb will cease marketing processing immediately.

Please note that some rights are subject to conditions and limitations under applicable law. For example, your right to erasure does not override our obligation to retain transaction records for anti-money-laundering compliance. We will always explain clearly if we are unable to fulfil a rights request in full and the reason why.

The 88jb Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an account, make a deposit, or participate in any betting or gaming activity on the Platform.

If 88jb becomes aware that personal data has been collected from a user who is under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered an account on 88jb, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

With your consent, 88jb may send you promotional communications about bonuses, new games, special events such as Eid promotions or BPL tournament offers, and platform updates. We will only contact you through the mobile number or email address you have registered on your account. You may withdraw your consent to marketing communications at any time by contacting [email protected] and requesting to be removed from our marketing list.

Please note that even if you opt out of marketing communications, 88jb may still send you essential service communications relating to your account — for example, security alerts, withdrawal confirmations, KYC verification requests, or updates to these policies. These service messages are not marketing and cannot be unsubscribed from while your account remains active.

88jb reserves the right to update or amend this Privacy Policy at any time. When we make material changes — meaning changes that significantly affect how we collect, use, or share your personal data — we will post a prominent notice on the Platform and, where practicable, send a notification to your registered contact details at least 14 days before the changes take effect.

The date of the most recent update to this Policy is displayed at the top of this page. Your continued use of the Platform after an updated Policy has come into effect constitutes your acceptance of the revised terms. If you do not agree with a revised Policy, please contact [email protected] to discuss your options, including account closure.

For any questions about this Privacy Policy, to exercise your data rights, or to submit a complaint about how 88jb handles your personal data, please contact our support team. All privacy-related requests and complaints are handled by our data compliance team and will be acknowledged within 5 business days.

Data contact: [email protected] — available 24/7. Please include "Data Request" or "Privacy Complaint" in your message subject so that it is routed to the correct team without delay. The email address is displayed as plain text and is not a clickable link — please type it manually into your email client.